The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.

w/ Toad and supporting relational databases

UNIX (Sun Solaris HP DEC), OpenVMS, Novell 3x 4x.

Extensive experience with FTP (file transfer protocol.

Project Management - Cutovers, hardware and software migrations and upgrades.

Fast learner w/desire to learn new tools/technology.

Imaging Technologies - Altiris, Ghost, PC Clone.

Email Support, Exchange, Outlook, Lotus Notes, Cc:Mail, Webmail, SMTP, POP3, IMAP.

Blackberry, Palm Pilot, Dell Sony handheld Support.

Help Desk Ticket - Remedy, UniCenter, Magic, NetSuite, Clarify, Track-It, ManageEngine.

Confidential Router/Switch/Hub Setup Configuration Exp.

w/Backups - Veritas, ArcServ/ Backup Exec.

Over 20 Years Break Fix/ Tech Experience.

Network/ Confidential Protocols - TCP/IP, RIP, RIP v2, IGRP/EIGRP, OSPF, BGP, CDP, NetBEUI, IPX/SPX,.

IBM Desktop/Laptop Certified Technician.

MS OFFICE 365 Administration, Office, 2010, 2007 etc.

with SQL supporting databases at Fox Studios

Extensive DNS/WINS support for several contracts.

Adobe Creative Application Suite Support & Licensing.

Network Arch., Lab Design, Implementation/ Support.

Laptop Tech Support/Repair, part replacement.

working knowledge of MS AD and Group Policy

Experience w/ ITIL Best Practices/Mgmt.Symantec Ghost Imaging / Project Lead / Consultant.Active Directory / Exchange 2003 Administration.Windows 2003 Server, XP Professional Install Admin.MCSA & MCP 2000+XP, A+ Certified MCSE/CCNA, (Unix /Linux, intermediate) trained.I have what it takes to help you meet your IT goals and objectives. To be a system/network administrator/tech support for a reputable organization utilizing my 20+ years of IT experience, training, and resourcefulness to further our common goals.

Windows admin center linux